Here is a template for a privacy policy tailored to a website selling tours and excursions in Egypt.

Because tourism in Egypt involves specific legal requirements (such as providing guest details to the Tourism Police for travel permits), I have included clauses that address these local necessities.

Privacy Policy

Last Updated: [Insert Date]

Welcome to Tawi Tours ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tawi-tours.com and book tours, excursions, or related services in Egypt through us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you book an excursion.

The personal information we collect may include:

• Contact Details: Your name, email address, phone number, and WhatsApp number (commonly used for coordination in Egypt).
• Travel Details: Arrival and departure dates, flight numbers, and your hotel/accommodation name for pickup and drop-off services.
• Identification Information: Passport details, nationality, and date of birth. (Note: This is frequently required by Egyptian law and the Egyptian Tourism Police to issue travel permits for excursions, safaris, and boat trips).
• Payment Information: Billing address and payment details (such as credit card numbers). We process payments through secure third-party gateways; we do not store your full credit card information on our servers.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To Facilitate Bookings: To process your reservations, arrange transportation, and coordinate with local tour guides and operators.
• To Comply with Local Laws: To secure mandatory travel permits and permissions from the Egyptian Tourism Police, Coast Guard (for boat trips), and other relevant authorities.
• To Communicate with You: To send you booking confirmations, pickup times, itinerary updates, and respond to your customer service inquiries.
• To Send Administrative Information: To send you details about our terms, conditions, and policies.
• For Marketing (with your consent): To send you promotional emails about new tours, special offers, or other information we think you may find interesting. You can opt out of these at any time.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Third-Party Service Providers: Local guides, drivers, boat captains, scuba diving centers, and hotels who need your information to deliver the services you booked.
• Legal Authorities: We are legally required to share passenger manifests (including names, nationalities, and passport numbers) with the Egyptian Tourism Police and other governmental security checkpoints for your safety and legal compliance.
• Payment Processors: Secure third-party payment gateways used to facilitate your transaction.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We use these to keep our website running smoothly, remember your preferences (like your shopping cart), and analyze how visitors use our site to improve the user experience. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (such as using SSL encryption for data transmission), please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location (such as if you are a resident of the European Economic Area under the GDPR), you may have certain rights regarding your personal data:

• The right to request access to the personal data we hold about you.
• The right to request that we correct any inaccurate or incomplete data.
• The right to request the deletion of your personal data (subject to legal obligations we may have to retain it, such as local tax or tourism laws).
• The right to opt-out of marketing communications at any time.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or if you would like to exercise your rights regarding your personal data, you may contact us at:

• Company Name: Tawi Tours
• Phone/WhatsApp: +201009423877
• Address: Egypt, Red Sea, Marsa Alam, Port Ghalib